Repair Authorization

Gentile's

I just wanted to let you know how pleased I am with my van, it looks great! Mark took very good care of me; keeping me updated and allowing me to come in and retrieve something from the van.

Dear Gentile's Crew -

Thank you very much for the "complimentary" scratch fix on the Jeep. We were told there was no charge but wanted to leave a tip...we were told donuts would be better enjoyed!

Thank you for the prompt service on my car. I especially appreciate the shuttle to and from my home. I hope not to need your service again, but should that be the case I'll call you.

-Kathleen P.

Thank you so much for your expert repair of my Town & Country. It looks better than new without any signs of an accident! You all are very nice to do business with and I will keep your number handy - just in case!

-Beth R.

I wanted to write to let you know how happy I was with the repair done on my car. This was the third time in 25 years that I used your shop, and hopefully the last! If I ever have to again, heaven forbid, I will undoubtedly use your service. The front of my car looks brand new! I will always happily refer your shop in the future.

Having your kid crash the car is never a good experience, however, the direct repair shop program made it bearable. Gentile's did a great job. There were massive repairs and I half expected to have to take the car back after driving it a few days, but there were absolutely no problems. They are also very professional and kind. Thank you.

Thank you so much for going above and beyond the normal acceptable work that I may have gotten somewhere else. I have always brought our vehicles over to you for repairs and rest assured, I will continue to do so. I will be sure to pass the word on how good you treat your customers and the great job you always do. Word of mouth is the best advertisement.

I am writing to let you know what a wonderful establishment you have. I was in a minor fender bender last week and my insurance company, Progressive, directed me to you. From the moment I walked in the door to drop my car off, until the moment I picked up my car, I was treated with kindness and respect, which is often unheard of these days.

I brought the UMV (Ugly Mini Van) in for a front end replacement. I really don't like the vehicle.....When I picked the UMV up after the repair - she actually looked good. I wanted to drive her! You guys did a FABULOUS job. The interior looked great too, Wow! You went the extra mile and I appreciate your service. You all made me happy!

Thank you for the amazing work you did on our Dodge Magnum. After the excellent recommendation we had on your shop we knew we had to give you a try even though you are not right around the corner from where we live.

I am writing this letter with immense enthusiasm congratulating and thanking you for a job that far exceeds well done. In the future, all of my referrals for car damage will go directly to your outstanding business.

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